Miqaat Support

Miqaat helps you protect your prayer time, build a Quran reading habit, and stay focused by limiting distracting apps.

## Contact Support

For help with Miqaat, email:

hamid_kawser@hotmail.be

Please include:

• Your device model
• Your iOS version
• The issue you are experiencing
• Any relevant screenshots

Please do not send sensitive personal information.

## Restore Your Purchase

To restore a previous Miqaat purchase:

1. Open Miqaat.
2. Open the paywall or Premium section.
3. Tap Restore Purchases.
4. Sign in with the Apple ID used to make the purchase.

Purchases can only be restored through the same Apple ID used for the original purchase.

## Manage or Cancel a Subscription

Apple manages Miqaat subscriptions.

To manage or cancel your subscription:

1. Open the Settings app.
2. Tap your name.
3. Tap Subscriptions.
4. Select Miqaat.
5. Manage or cancel your subscription.

## Prayer Times

Miqaat can calculate prayer times using your location or a city selected manually.

If prayer times appear incorrect:

• Check your selected city.
• Confirm your calculation method.
• Confirm your madhab setting.
• Make sure your device date, time, and timezone are correct.

## Location Access

Location access is optional.

When enabled, Miqaat uses your location to calculate prayer times. Your location is processed for this purpose and is not uploaded to Miqaat servers.

You can change location access in:

Settings → Privacy & Security → Location Services → Miqaat

## Notifications

Miqaat uses local notifications for prayer and Quran reading reminders.

If reminders are not appearing:

1. Open Settings.
2. Tap Notifications.
3. Select Miqaat.
4. Enable Allow Notifications.
5. Confirm that your reminder settings are enabled inside Miqaat.

## App Blocking

Miqaat uses Apple’s Screen Time and Family Controls features to block selected apps during prayer or Quran reading periods.

If app blocking is not working:

• Confirm that Screen Time access was granted.
• Confirm that app blocking is enabled in Miqaat.
• Confirm that apps were selected.
• Open Miqaat again to refresh the blocking schedule.
• Make sure notifications are enabled so Miqaat can maintain its schedule.

## Quran Reading

Your Quran reading goal, progress, reading time, and Quran script preference are stored on your device.

If your reading progress appears incorrect, close and reopen Miqaat. If the issue continues, contact support.

## Challenges

Challenges are completed manually. Open the Challenges section and confirm your completion for the current day.

Challenge progress is stored locally on your device.

## Privacy

Miqaat does not require an account. Prayer history, Quran progress, goals, and challenge activity are stored locally on your device.

Read our Privacy Policy.

## Feedback

We welcome feedback and suggestions. Contact us at:

hamid_kawser@hotmail.be

We appreciate your help in making Miqaat better.